Customer Support Associate Work From Home

Fanatics Remote
customer support work from home collectibles customer service remote cup customer support services available email mail judgement product portfolio repeat
February 27, 2023
Wheeling, West Virginia
[Customer Service / Remote] - Anywhere in U.S.
/ CUp to $25 per hour / EST hours - As a Customer Support Associate you'll:
Act as a liaison between Fanatics Collectibles, Inc.
and consumers as a single point of contact to all customer inquiries regarding products, policies and services available; Model exemplary service through telephone, email, and direct mail channels; Apply good judgement on a case-by-case basis, expedite resolutions, and follow up to ensure satisfaction; Develop a thorough knowledge of Fanatics Collectibles' product portfolio and release calendar; Build and maintain relationships with repeat consumers.
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Associated topics:
associate, client, coordinator, customer care, internship, platform support, service agent, service representative, service specialist, system support

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