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Community Relations Representative

Anthem Martinsburg, WV
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June 29, 2023
Martinsburg, WV

SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

A Community Relations Rep is Responsible for developing and maintaining new contacts and/or partnerships in the community.

Primary duties may include, but are not limited to:

  • Leads and manages strategies within a specific territory or business initiative.

  • Acts as liaison with community advocacy groups that impacts target population.

  • Identifies, develops and builds relationships with community organizations, social service agencies, and faith based organizations

  • Performs activities to enhance presence in the community.

  • Assists members and potential members with benefit and/or enrollments inquiries.

  • Tracks all marketing activities and maintains database.

  • Conducts marketing presentations to increase effectiveness in establishing rapport, assessing individual needs, and communicating product/benefit features and differences.

  • Travel throughout communtiy sites within Jefferson, Berkeley, Morgan, Hampshire, Mineral, Hardy, Grant, Tucker, Pendleton, and Randolph counties.

  • Conducts event planning and program implementation (in-person and virtual)


  • High school diploma; 1-2 years of experience in healthcare or sales/marketing environment; or any combination of education and experience, which would provide an equivalent background.

  • Valid driver's license and access to a motor vehicle with valid motor vehicle insurance required.

Preferred Qualifications

  • BA/BS preferred.

  • Knowledge about provider network that supports the delivery area, knowledge of plan and/or competitors value added benefits preferred.

  • Residents of Martinsburg or Berkeley County preferred

  • Knowledge of health care industry and managed care and community resources

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For®, is ranked as one of the 2020 World’s Most Admired Companies among health insurers by Fortune magazine, and a 2020 America’s Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.

Highschool GED

2 - 5 years

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