Customer Care Manager (Remote)
Hire Standard Staffing Remote
customer care manager remote zoom virtual accounts communication team remote remote sales sales income nasdaq
March 24, 2023
Hire Standard Staffing
Huntington, West Virginia
(High Paying) Remote Sales
American Income Life (part of Globe Life, a NASDAQ traded company) is looking for Benefit Representatives to help manage growing client needs and help provide both new and existing clients with the best products and services available. This is an opportunity to get a foot in the door with a company unlike any other, with career mobility to mid and upper level management. A Benefit Representative helps families establish what company programs are the best fit for them. All of this is done while working from home over the phone and using tools like zoom video chats. This is a virtual position, and depending on your location there may be local offices open if you want to go in.
Why work for them? 1 word... CULTURE. I'm talking Instagram giveaways, Zoom happy hours, outrageous and funny virtual promotions and awards ceremonies. In fact it got them recognized as Forbes ranked "Top 25 happiest places to work". Apply today and see what they're all about.
Develop customer success metrics and execute account strategies
_Build trust with customer accounts through open and interactive communication
_Schedule and attend virtual meetings using Zoom and other platforms
_Monitor, identify and mitigate account-level risks and up-sell opportunities, align product and customer roadmaps, and deliver customer renewals
_Present to families different benefits programs, enroll new clients, and open new accounts.
_Oversee and prioritize each customer in your portfolio
Must have a passion for helping others
_** MUST BE A US OR CANADIAN CITIZEN **
Proven ability to work as a productive team member
_Excellent communication and interpersonal skills
_Self-motivated team player, proficient in multi-tasking
Proficient with computers and Zoom preferred but not required
_Ability to form and grow solid relationships with your client accounts
Managers are actively reviewing all incoming applications. Please apply with a most recent version of your resume (if you have one) and be on the lookout for text, phone call, or email from one of our hiring managers.
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